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Information Technology Enabled Services or ITES are outsourced services of the Business Processes which have emerged due to involvement of IT in various fields such as banking, finance, telecom, insurance, etc.

With world becoming a global village now, there are many players in the market available to compete for the same business. The major challenge faced by ITES/ BPO/ Outsourcing firms is to reach out to the prospective clients, get their attention, and then educate them about the services and the value proposition.

The Protocollead can focus on your existing markets and open up new Global markets with its unique Inside Sales and Lead Generation Programs tailored for the ITES Industry. We can provide following services for ITES companies:


  • Strategic Sales Management
  • Inside Sales Programs
  • Lead Generation Programs
  • Telephone appointment setting
  • Sales and marketing support
  • Qualitative data research
  • Follow-up with the trade shows/ events prospects
  • Event / Trade Shows invitation Call
  • Customer Satisfaction Surveys
  • Market Research

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